Terms & Conditions

Last Updated: May 24, 2026

PlanYourDIYWedding.com · Effective Oct 18, 2025 · Last updated Nov 12, 2026

1. About these terms

These terms are the agreement between you and PlanYourDIYWedding.com ("we", "us"). They apply to the First-Three Framework web app at app.planyourdiywedding.com ("the app"), the guides and other materials that come with it, and our website and checkout pages.

By buying access, signing in or using the app, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the app.

You must be an adult (at least 18) and able to enter into a contract. Where we say "you", we mean the person who bought access ("the owner"), and also your partner where a term applies to them.

In plain words: you buy access to a planning tool for your own wedding, you and your partner can use it together, we keep your plan safe, and the decisions and results are yours.

2. Your account, sign-in and your partner

Signing in. You sign in with the email address you bought with. We email you a one-time code each time. You are responsible for keeping that email account secure, and for activity under your sign-in.

One plan, two people. Each purchase gives one wedding plan, which the owner and one partner can use together. The owner can invite a partner by email. The partner signs in with their own email address and sees the whole shared plan.

The partner's access depends on the owner's. If the owner's access ends, for example after a refund, the plan is locked for both people. The partner does not need to buy anything.

Sharing. Do not share your sign-in with anyone other than the partner you invite, and do not sell or give access to others. Each purchase is for one couple.

Keep your details current. Tell us if your email address changes, so we can help you keep access.

Suspending access. We may suspend an account that breaks these terms or puts the service or other people at risk, and we will tell you why where we can.

3. What you may do with the app

Licence. While your access is active, we give you a personal, non-exclusive, non-transferable licence to use the app to plan your own wedding. It is not for professional use, such as planning weddings for clients, unless we agree in writing.

Please do not:

- copy, resell, rent, sublicense or share the app, its guides or its content, or offer them as your own;

- use bots, scrapers or other automated tools to access the app, or try to get around its sign-in or limits;

- reverse-engineer, attack or interfere with the app, or try to reach anyone else's plan;

- put unlawful, harmful or infringing material in the app, or use it to harass anyone;

- use the app in a way that could damage or overload it.

If you find a security problem, please tell us at [email protected] rather than using it.

4. Your content and your guests' information

It is yours. You own what you enter into your plan. You give us permission to store, process and display it, and to copy it as part of backups, only so that we can run the app for you and your partner.

You are responsible for it. Your plan may include other people's information, such as guests, family and vendors. You are responsible for having a right to enter it and for using it lawfully. Please enter only what you need, and keep sensitive details about other people out of the app.

Keep your own copy. The app has a Save backup file button and Excel downloads. We back up our systems, but we recommend you save your own copy from time to time, especially before your access might end.

How we handle it. The Privacy Policy explains how we store, protect and delete your information.

5. Price, payment and how long you have access

Price. The price is shown at checkout, in USD, including ny taxes that apply. You pay ONE TIME.

Payment. Payment is handled by our payment processor. By paying, you confirm you are allowed to use the payment method.

Taxes. We charge sales tax, GST/HST or VAT where the law requires it.

How long you have access. Your access lasts for lifetime from purchase.

If we stop offering the app. We will give you at least 90 days' notice by email, so that you can save your backup file.

Changes. We may improve, change or remove features. We will not make a change that removes the core planning tools you bought without notice and a fair alternative or refund.

Price changes do not affect what you have already paid for.

6. Refunds and chargebacks

Our refund policy. You can ask for a full refund within 30 days of purchase, for any reason, by writing to [email protected]. After that, refunds are at our discretion, except where the law gives you a right to one.

What a refund means for your access. When a purchase is refunded, or the payment is reversed through a chargeback or dispute, access to the app ends straight away for the owner and the partner, and the plan is locked. We keep the plan for 90 days, warn you by email before it is deleted, and then delete it permanently, as the Privacy Policy explains. If you buy again before it is deleted, your plan is restored.

Please contact us first. If something is wrong, write to us before you dispute a payment with your bank. We would like to put it right, and a dispute locks the plan for you and your partner while it is open. If a dispute is decided in your favour, access can be restored.

Your legal rights. Nothing in these terms takes away rights you have under consumer law that cannot be waived.

7. A planning tool, not professional advice

The app and its guides are a decision-making tool. They are general information, not legal, financial, tax or other professional advice, and they do not replace a professional who knows your situation.

Money. The budget figures and suggestions in the app depend on what you enter. You decide how to spend your money, and you are responsible for your financial decisions.

Contracts. The app helps you ask the right questions before you sign with a vendor. It does not review or approve any contract. Read every contract yourself and get advice if you are unsure.

Legal marriage requirements. Rules for a valid marriage differ by country, state and province, and they change. Confirm the requirements with your local issuing office and your officiant.

Vendors and venues. We do not choose, endorse or guarantee any vendor or venue, and we are not a party to your dealings with them.

No guaranteed results. We cannot promise that following the app will give you any particular price, date, venue or outcome.

8. Warranty and liability

Our promise. We will provide the app with reasonable care and skill, and we work to keep it available and your information safe.

As is. To the extent the law allows, the app is provided "as is" and "as available". We do not promise that it will be uninterrupted or error-free, or that it will meet every need. We may take it offline for maintenance, and some outages are outside our control, including those of our providers.

Limits on what we owe. To the extent the law allows:

- we are not liable for indirect or consequential losses, such as lost deposits, lost bookings, lost opportunities or distress, or for losses that were not a foreseeable result of our breach; and

our total liability to you for all claims relating to the app is limited to the amount you paid for access.

What these limits do not touch. Nothing in these terms limits liability that cannot lawfully be limited, including for fraud, for death or personal injury caused by negligence, or for any right you have under consumer protection law that cannot be waived.

9. Ending access

You can stop using the app at any time. To have your plan and account deleted sooner, write to us.

We may end or suspend your access if you seriously or repeatedly break these terms, misuse the app, or if a payment is reversed. Where we can, we will tell you first and give you a chance to fix the problem.

A refund or chargeback ends access as described in section 6.

After access ends, we handle your information as the Privacy Policy describes: we keep your plan for 90 days, warn you, then delete it.

What continues. Sections about our content, liability and the law that applies continue after access ends.

10. Our content, changes and the law that applies

Our content. The app, the First-Three Framework™ method and its name, and the guides, worksheets, designs and software are owned by us or our licensors and protected by intellectual property law. You get only the licence in section 3. If you send us feedback, you let us use it without owing you anything.

Third-party services. The app relies on services run by others (hosting, email, checkout). We are not responsible for their outages, but we will work to restore service quickly.

Changes to these terms. We may update these terms. We will post the new version with a new date, and email you about changes that matter before they take effect. If you keep using the app after that, you accept the new terms. If you do not accept them, you can stop using the app, and the refund rules in section 6 still apply.

The law that applies. These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Any dispute will be decided by the courts of Ontario, unless the law of the place where you live gives you the right to go to court there.

General. These terms and our Privacy Policy are the whole agreement between us about the app. If a part cannot be enforced, the rest still applies. If we do not enforce a term straight away, we have not given it up. You may not transfer your rights to anyone else; we may transfer ours as part of a sale or reorganisation of the business. We may send you notices by email to the address on your account.

11. Contact

PlanYourDIYWedding.com
6D - 7398 Yonge St#745

Thornhill, Ontario, L4J8J2, Canada

Support and questions about these terms: [email protected]
Privacy requests: [email protected]